Support — Smash Box


Smash Box Designer Troubleshooting


Below are instructions on mitigating issues with Saving and Loading data to and from the Smash Box from the Smash Box Designer. Ensure you have the latest firmware: Smash Box Designer Download.  1. Install the CH340 drivers. [You do not need the Smash Box plugged in during this step.] The Designer...

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Controller Troubleshoot on Steam


This post is to a supplement to the Hit Box, Smash Box, and Cross|Up posts. Please read the relevant post to your controller above prior to going through this quick troubleshooting guide. If you run into any issues, please email us for trouble-shooting help: support@hitboxarcade.com.  Compatibility Overview Not all games have...

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Replacing Buttons and Acrylic Cover


Everyone loves customizing their controllers. Here we'll overview how to remove and replace your buttons and acrylic cover.  If you have never physically modded a controller or feel uncomfortable with this process, please go into our Discord and ask for help in the #modding channel.Note: This information pertains to Hit...

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